Privacy Policy

Last updated: April 25, 2025

1. Introduction

This Privacy Policy describes how Innospike, UAB ("Company," "we," "us," or "our") collects, uses, and protects your personal information when you access or use our services provided at https://getmac.io ("Service").

By using the Service, you agree to the terms of this Privacy Policy.

If you do not agree, you must not use the Service.

We are committed to protecting your privacy and handling your personal data transparently and lawfully, in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.

2. Information We Collect

We collect only the minimum amount of personal information necessary to provide, operate, and improve the Service.

Information you provide directly:

  • Email address (via Google or GitHub authentication)
  • Subscription and billing information (via Stripe)

Information collected automatically:

  • IP address and device information
  • Usage data (such as minutes consumed and concurrency usage)
  • Basic browser or system metadata (for security and performance optimization)
  • Information collected through cookies, local storage technologies, and web beacons

We do not collect your passwords, phone numbers, or sensitive personal information.
Authentication is handled exclusively via trusted third-party providers (Google and GitHub).

3. How We Use Your Information

We use your information solely to:

  • Provide and deliver the Service,

  • Manage billing, payments, and subscriptions,

  • Secure, maintain, and improve the Service,

  • Communicate with you regarding your account and important updates,

  • Comply with our legal obligations and enforce our Terms of Service.

We adhere to the principles of data minimization and purpose limitation.

We do not sell, rent, or monetize your personal data.

4. Legal Bases for Processing

Where applicable under GDPR, our legal bases for processing your personal information include:

  • The necessity of processing for the performance of our contract with you,

  • Compliance with legal obligations,

  • Our legitimate business interests (such as security, improvement of the Service),

  • Your consent, where required.

5. Sharing of Information

We may share your information with trusted third-party service providers ("Subprocessors") to help us operate, secure, and maintain the Service, including:

  • Authentication providers (Google, GitHub)

  • Payment processors (Stripe)

  • Network and infrastructure providers (Cloudflare)

  • Analytics providers (if applicable)

The current list of our subprocessors is available at:

https://getmac.io/legal/subprocessors

All subprocessors are required to process your data only on our behalf and in compliance with this Privacy Policy and applicable laws.

We may also disclose information if required by law, regulatory authorities, or in response to valid legal requests.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Provide and support the Service,

  • Comply with legal and accounting obligations,

  • Resolve disputes and enforce our agreements.

When personal data is no longer needed, we securely delete or anonymize it.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, alteration, or destruction.

Despite our efforts, no method of transmission over the Internet or electronic storage is completely secure.

We encourage you to also take steps to protect your personal information when using the Service.

8. Your Rights

Depending on your jurisdiction, and particularly under GDPR if you are located in the European Economic Area (EEA), you have certain rights regarding your personal data, including:

  • The right to access and obtain a copy of your personal information,

  • The right to request correction or deletion of your personal information,

  • The right to object to or restrict processing,

  • The right to data portability,

  • The right to withdraw consent (where processing is based on consent).

You may exercise these rights by contacting us at [email protected].

We will respond to valid requests in accordance with applicable data protection laws.

We will respond to valid requests as required by applicable data protection laws. Under GDPR, we will generally respond within one (1) month of receiving your request, although this period may be extended by an additional two months if necessary due to the complexity or number of requests.

Please note that we may retain certain information where necessary to comply with our legal obligations, resolve disputes, enforce our agreements, or protect our legitimate business interests, even after a deletion request.

We do not charge a fee for responding to valid requests unless the request is clearly unfounded, repetitive,

9. International Data Transfers

We may process and store your information outside of your country of residence, including within the European Union and other jurisdictions where our subprocessors operate.

When transferring personal data outside of the European Economic Area (EEA), we implement appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission, to ensure an adequate level of data protection as required under GDPR.

10. Children's Privacy

Our Service is not intended for use by individuals under the age of 13 ("Children").

We do not knowingly collect personally identifiable information from Children under 13.

If you become aware that a Child has provided us with personal information, please contact us at [email protected].

If we become aware that we have collected personal information from a Child without verified parental consent, we will take steps to delete that information promptly.

If you are under 13, you may not use the Service or provide any personal information to us.

11. Cookies

We use cookies and similar technologies to operate and improve our Service, analyze traffic, enhance security, and remember your preferences.

Cookies are small data files stored on your device when you visit our website.
We may also use other technologies such as local storage (browser-based storage mechanisms) and web beacons (tiny graphics or scripts that collect usage information) to support the functionality and analytics of the Service.

Some cookies and similar technologies are essential for the operation of the Service (for example, authentication and security), while others help us understand and improve user experience.

You can control or disable cookies through your browser settings.
Please note that disabling certain cookies or similar technologies may affect the functionality or performance of the Service.

For more information about how we use cookies and your choices, feel free to contact us at [email protected]

12. Applicability of GDPR

The General Data Protection Regulation ("GDPR") is a data protection law that applies to individuals located in the European Economic Area (EEA), including the European Union (EU) member states, Iceland, Liechtenstein, and Norway.

If you are located in the EEA, you have specific rights regarding your personal data as outlined under GDPR.

If you are located outside of the EEA, different privacy laws may apply, and GDPR rights may not automatically apply to you.

13. Job Applicants

If you apply for a position with Innospike, UAB, we may collect and process personal information you provide to us as part of the application process, such as your name, contact details, resume, and any other information submitted.

We use this information solely for recruitment and evaluation purposes, and we retain applicant data only as long as necessary for those purposes or as required by applicable law.

14. Disclosure to Law Enforcement and Authorities

We may also disclose personal information if required to do so by law, subpoena, or other legal process, or if we believe in good faith that disclosure is reasonably necessary to:

  • Comply with legal obligations or respond to lawful requests from public authorities, including to meet national security or law enforcement requirements;
  • Protect and defend our rights or property;
  • Prevent or investigate possible wrongdoing in connection with the Service;
  • Protect the personal safety of users or the public.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, or operational requirements.

If we make material changes, we will:

  • Post a notice on our website at https://getmac.io,

  • Notify you by email if appropriate.

Your continued use of the Service after any updates constitutes your acceptance of the revised Privacy Policy.

16. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Privacy Policy | GetMac